SurvivorNet, Inc. (“we”, “us” or “our”) provide you with informational and educational videos created by researchers, clinicians, and scientists addressing care and treatment information for various types of cancer through the Website (“Website”).
Last Updated: October 17, 2018
What Information Is Collected About You?
SurvivorNet may collect personal and other information from you when you provide information to use or when you interact with us via the Website. There are two kinds of information websites can obtain about you: (a) Personal Information, and (b) Non-Personal Information. This section details what types of Personal Information and Non-Personal Information we collect from you when you access or use the Website.
“Personal Information” is any information that personally identifies you, such as your name, email address, address, or your telephone number. Personal Information does not include protected health information (“PHI”) as defined by the Health Insurance Portability and Accountability Act of 1996 and the Health Information Technology for Economic and Clinical Act and any regulations promulgated thereunder. In certain circumstances, we may request, allow or otherwise provide you an opportunity to submit your Personal Information in connection with a feature, program, or some other aspect of our Website. Sometimes this Personal Information is needed when you create an account or register with our Website, sign-up for our newsletter, make a request for certain features or materials related to our services, when you contact us, or we may ask you to provide us with Personal Information on a voluntary basis in certain areas of our Website. In particular, you may be asked to provide the following information:
If you choose to register or update an existing user account with SurvivorNet, you may be required to submit Personal Information, including your name and email address. Access to some SurvivorNet services may be limited to users who have registered an account.
Newsletters & Emails to You.
You can unsubscribe from a newsletter by following the directions included at the bottom of the newsletter and using the “Unsubscribe” link found in the emails.
Messages You Send to SurvivorNet.
Even if you do not register with or provide any Personal Information to SurvivorNet, we collect Non-Personal Information about your use of the Website. “Non-Personal Information” is aggregate data that websites use to administer their sites. It may include such information as your browser type, device type or identifier, or your Internet Protocol (IP) address, and may include the use of “cookies” or other tracking technologies. SurvivorNet may from time to time retain third parties to help us collect and aggregate user information related to the Website.
Cookies and Web Beacons.
A “cookie” is a small text file that may be transferred to your computer’s hard drive in order to personalize our services for you and to collect aggregate, non-personal information regarding usage of the Website. Each computer is assigned a different cookie that contains a random, unique number. The cookie does not contain Personal Information. We use two different types of cookies: (a) a “session” cookie, which tracks a user session, and which expires shortly after the session ends, and (b) a “persistent” cookie, which tracks unique visits to the Website, as well as how the user arrived at the Website, and the type of user. So that users are not counted repeatedly, this cookie can “persist” anywhere from six months to two years.
Your browser software can be set to warn you of cookies or reject all cookies. Most browsers offer instructions on how to reset the browser to reject cookies in the “Help” section of the toolbar. If you reject our cookie, this may disable some of the functions of the Website and you may not be able to use certain services.
A “web beacon”, “clear gif”, “web bug”, or “pixel tag” is a tiny graphic file with a unique identifier that allows us to count the number of users that have visited certain pages or screens of our websites, and helps determine the success of advertising campaigns. When used in HTML-formatted email messages, web beacons can tell the sender whether the email has been sent and when the email has been opened. In contrast to cookies, which may be stored on your computer’s hard drive, web beacons are typically embedded invisibly on pages or screens.
Do Not Track Settings.
Some browsers have a “do not track” feature that lets you indicate that you do not want your online activities tracked. These features are not yet uniform, so we do not currently respond to such features or signals. Therefore, if you use a “do not track” feature in your web browser or block or delete tracking cookies, we reserve the right to share aggregated site statistics monitored by cookies and web beacons with our partners.
Non-Personal Information Collected by Third Parties Not Acting on SurvivorNet’s Behalf.
Protected Health Information (“PHI”).
SurvivorNet does not ever request, solicit, or require you to submit, upload or transmit PHI in order to access or use the Website. To the extent SurvivorNet receives PHI, SurvivorNet will handle the PHI in accordance with SurvivorNet’s notices applying to Personal Information.
SURVIVORNET CANNOT AND DOES NOT ASSUME ANY RESPONSIBILITY FOR USER’S USE OR MISUSE OF PHI OR OTHER INFORMATION TRANSMITTED, MONITORED, STORED, OR RECEIVED WHILE USING THE WEBSITE.
What Choices Do I Have?
Updating/Removing Your Personal Information.
If you have registered an account and desire to delete any of your Personal Information you have provided to us from our systems please contact us at [email protected] Upon your request, we will delete your Personal Information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the Website from our servers.
How Is Information Collected About You Used?
Information collected by SurvivorNet about you is used by SurvivorNet to:
- administer your account and our Website,
- provide you with access to particular tools and services,
- respond to your inquiries you send to us and to send you administrative communications about the SurvivorNet Website or services,
- obtain your feedback about the SurvivorNet Website or our offerings,
- statistically analyze trends and user behavior and activity including how frequently areas of the site are visited and how many emails are received and opened,
- provide you and people with similar demographic characteristics and interests with more relevant content or advertising both on the Website or on other web sites that you visit after you leave the Website; and
- conduct research and measurement activities, including those described below.
- send you personalized emails or secure electronic messages pertaining to your health interests, including news, announcements, reminders and opportunities from SurvivorNet; and
- send you relevant offers and informational materials on behalf of our sponsors pertaining to your health interests.
SurvivorNet may combine Personal Information and Non-Personal Information collected by SurvivorNet about you, and may combine this information with information from external sources.
Research and Measurement Activities.
Information that SurvivorNet collects about you may be combined by SurvivorNet with other information available to SurvivorNet through third parties for research and measurement purposes, including measuring the effectiveness of content, advertising or programs. This information from other sources may include age, gender, demographic, geographic, personal interests, product purchase activity or other information. We may report aggregate information, which is not able to be identified back to an individual user of the Website, to our current or prospective advertisers or other business partners. We do not sell or share any Personal Information with any third parties, except that contractors performing services on our behalf may be provided access to Personal Information when performing these services. These contractors agree not to use this information for any purpose other than performing services on our behalf.
With Whom Do We Share Your Information?
Disclosures to SurvivorNet Contractors.
Disclosures to Third Party Websites.
How Do We Secure and Retain Your Information?
We maintain appropriate physical, electronic, and procedural safeguards to protect your Personal Information collected via the Website in compliance with applicable law. Despite SurvivorNet’s efforts to protect your Personal Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted. SurvivorNet cannot ensure or warrant the security of any information you transmit to SurvivorNet or through the Website, and you do so at your own risk. You acknowledge and agree that SurvivorNet shall not be liable for any security breach that results from causes or events that are beyond SurvivorNet’s control (including, but not limited to, acts of God, hacking, terrorism, power outages, defects in third party security products and services, your own acts and omissions, and other similar events beyond SurvivorNet’s control).
We are committed to protecting the privacy of children. The Website is not designed or intended to attract children under the age of 13, if you are a child under the age of 13, you are not allowed to use the Website and should immediately exit the Website or get an adult. The Website does not collect Personal Information from any person we actually know is under the age of 13. If you think that we have collected personal information from a child under the age of 13 through the Website, please contact us at [email protected] and we will dispose of the information.
Your California Privacy Rights.
Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of personal information, such as your name, e-mail and physical mailing address and the type of services provided to you, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes; and (b) the names and addresses of all such third parties. To request the above information, please contact us at [email protected] with a reference to California Disclosure Information.
We will endeavor to respond to such requests within thirty (30) days following receipt at the e-mail address stated above. If we receive your request at a different e-mail, we will respond within a reasonable period of time, but not to exceed one hundred and fifty (150) days from the date received. Please note that we are only required to respond to you once per calendar year.
BECAUSE THE USE OF THE WEBSITE REQUIRES THE ARBITRATION OF ANY CLAIMS OR DISPUTES EXISTING BETWEEN THE PARTIES, NEITHER PARTY WILL HAVE THE RIGHT TO PURSUE THAT CLAIM IN COURT OR BEFORE A JUDGE OR JURY OR TO PARTICIPATE IN A CLASS ACTION OR ANY OTHER COLLECTIVE OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR’S DECISION WILL BE FINAL AND BINDING. OTHER RIGHTS THAT EITHER PARTY WOULD HAVE IF SUCH PARTY WENT TO COURT, INCLUDING WITHOUT LIMITATION THE RIGHT TO CONDUCT DISCOVERY OR TO APPEAL, MAY BE LIMITED OR UNAVAILABLE IN ARBITRATION.
The award of the arbitrators may be enforced in any court having jurisdiction thereof. Each party hereby consents (a) to the exclusive jurisdiction of the state or federal courts located in New York, New York, for any action (i) to compel arbitration, (ii) to enforce any award of the arbitrators, or (iii) at any time prior to the qualification and appointment of the arbitrators, for temporary, interim or provisional equitable remedies, and (b) to service of process in any such action by registered mail or any other means provided by law. Should this section be deemed invalid or otherwise unenforceable for any reason, it shall be severed and the parties agree that sole and exclusive jurisdiction and venue for any claims will be in the state or federal courts in New York, New York, and each party hereby irrevocably consents to the exclusive jurisdiction of such courts.
Contacting SurvivorNet About Your Personal Information or Privacy.